Shipping Policy

At TCGCircle (tcgcircle.in), we are committed to delivering your trading card products safely, securely, and on time. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During product launches, sales, or peak seasons, processing times may be slightly longer.

Shipping Coverage

• We currently ship across India.
• International shipping may be available for selected products. Please contact our support team before placing an international order.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location, package weight, and shipping method.
• Free shipping promotions, if applicable, will be clearly displayed on the website.

Delivery Time

Estimated delivery times after dispatch:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment until delivery.

Packaging

We understand how important collectibles are to our customers.

Every order is carefully packed using appropriate protective materials to help ensure your trading cards, sealed products, and accessories arrive safely and in excellent condition.

Delivery Attempts

Courier partners typically make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the shipment may be returned to us. Additional shipping charges may apply for reshipment.

Incorrect Shipping Information

Please ensure your shipping address, contact number, and email address are accurate before completing your purchase. TCGCircle cannot be held responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Missing Items

If your order arrives damaged or items are missing:

• Contact us within 24 hours of receiving your package.
• Include your order number and clear photos of the package and product.
• We will investigate the issue and work toward a suitable resolution.

Lost Shipments

If your tracking information has not been updated for an extended period or your package appears to be lost, please contact our customer support team. We will coordinate with the courier partner to investigate the shipment.

Pre-Orders

Products marked as Pre-Order will be shipped once they become available. If your order contains both pre-order and in-stock items, the shipment may be dispatched together unless otherwise stated.

Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer support team through TCGCircle (tcgcircle.in).